Frequently asked questions
DO I NEED A STARTER BRACELET?
Nope! You can get a blank bracelet to add onto, or you can add charms to your cart to piece together from scratch.
HOW MANY CHARMS DO I NEED?
Most customers need 16–24 charms for the best fit. This range gives you flexibility to adjust the sizing by simply adding or removing charms.
Our starter bracelets come with 18 charms.
Charm count & approximate wrist size:
16 charms — 5.7 in
17 charms — 6.0 in
18 charms — 6.4 in
19 charms — 6.7 in
20 charms — 7.1 in
21 charms — 7.5 in
22 charms — 7.9 in
23 charms — 8.3 in
24 charms — 8.6 in
If you’re between sizes, we recommend sizing up — charms can always be removed.
Wrist sizes are approximate and may vary based on fit preference.
How many charms do I need with a watch face?
Our watch faces take up the space of 6 charms — simply subtract 6 from your total charm count.
What is the return policy?
If your charm becomes damaged or defective within 15 days of receiving, we will happily send you a free replacement or full refund upon request!
Free shipping over $50 USD.
