Frequently asked questions
DO I NEED A STARTER BRACELET?
Nope! You can get a blank bracelet to add onto, or you can add charms to your cart to piece together from scratch.
HOW MANY CHARMS DO I NEED?
Most customers need 16–24 charms for the best fit. This range gives you flexibility to adjust the sizing by simply adding or removing charms.
Our starter bracelets come with 18 charms.
Charm count & approximate wrist size:
16 charms — 5.7in/14cm
17 charms — 6.0in/15cm
18 charms — 6.4 in/16cm
19 charms — 6.7 in/17cm
20 charms — 7.1 in/18cm
21 charms — 7.5 in/19cm
22 charms — 7.9 in/20cm
23 charms — 8.3 in/21cm
24 charms — 8.6 in/22cm
If you’re between sizes, we recommend sizing up — charms can always be removed.
Wrist sizes are approximate and may vary based on fit preference.
How many charms do I need with a watch face?
Our watch faces take up the space of 6 charms — simply subtract 6 from your total charm count.
What is the return policy?
Our goal is for every customer to be completely satisfied with their purchase. If something isn’t right, please reach out to us and we’ll do our best to work with you to make it right.