FAQ

Frequently asked questions

What are Italian charms made of?

Our Italian charms are made from high-quality stainless steel with enamel or laser-etched designs. They’re durable, hypoallergenic, and designed for everyday wear.
Are Italian charms waterproof?

Italian charms are water-resistant, meaning they won’t rust or tarnish with normal wear. However, to keep them looking their best, we recommend avoiding frequent exposure to water.

For best care:

  • Remove before showering, swimming, or soaking
  • Avoid saltwater and chlorine
  • Keep away from perfumes, cleaners, and harsh soaps
How do I care for my Italian charms?
  • Wipe with a soft cloth after wearing
  • Clean occasionally with mild soap and lukewarm water
  • Use a soft toothbrush for buildup
  • Dry completely with a lint-free cloth
How many charms do I need?

Most customers need 16–24 charms for the best fit. This range gives you flexibility to adjust the sizing by simply adding or removing charms.

Our starter bracelets come with 18 charms.

Charm count & approximate wrist size:

16 charms — 5.7in/14cm
17 charms — 6.0in/15cm
18 charms — 6.4 in/16cm
19 charms — 6.7 in/17cm
20 charms — 7.1 in/18cm
21 charms — 7.5 in/19cm
22 charms — 7.9 in/20cm
23 charms — 8.3 in/21cm
24 charms — 8.6 in/22cm

If you’re between sizes, we recommend sizing up — charms can always be removed.

Wrist sizes are approximate and may vary based on fit preference.
Do I need a starter bracelet?

Nope! You can get a blank bracelet to add onto, or you can add charms to your cart to piece together from scratch.
What is the return policy?

Our goal is for every customer to be completely satisfied with their purchase. If something isn’t right, please reach out to us and we’ll do our best to work with you to make it right.
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. If you haven't heard anything for more than 10 business days, feel free to reach out to us here.